Warranty Policy

Limited Lifetime Warranty

The limited life warranty applies only to vinyl windows and patio doors manufactured by Rich Windows & Doors Inc. Rich Windows & Doors Inc. warrants that it will repair or replace as its option any its product Rich Windows & Doors Inc.’s vinyl windows and patio doors or and their parts hereafter that is defective in materials or workmanship for as long as the warranty register owns and occupies the home in which the Rich Windows & Doors Inc.’s product installed.



The lifetime coverage of this warranty applies to original owners of single-family homes and owners of single-family homes who purchase Rich Windows & Doors Inc products for remodeling or replacement. Proof of purchase and of continuous ownership will be required.

Insulating Glass

Rich Windows & Doors Inc. warranty the sealed in insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the company will provide the owner with a replacement insulated glass unit at no extra charge.

Screen Window

The screen cloth and screen frames are warranty against rotting, rusting and corroding shall be free for period of ONE (1) year from the date of purchase to the original customer purchaser to original customer purchasers or transferable parties.


Vinyl product carry a life warranty Rich Windows & Doors Inc. warrants that peel, crack and discolor.


Installation warrants if cracks and leaks appear after installation.

Exclusions from warranty

This warranty does not warrants for all moving parts against defective materials and workshop, including the balances, lock, keepers and screws. For accidental glass breakage and scratches are not covered.